Clarissia Walker
522 Iris Lane
Danville, VA 24540
Home (434) 429-6561 Cell (434) 429-6561
Voice mail (206) 376-8516
Email: sparkles2695@yahoo.com
Objective
To obtain a challenging position in a dynamic and energetic business with the opportunity for promotion and growth. To be a part of a team that I can benefit from as well has be a benefit to.
Overview
Performed many accounting utilities including accounts payable and receivable also bookkeeping knowledge. Familiar with numerous computer software that includes Quick Books Accounting Software, Corel, Paradox, Word Perfect, Word Excel, Microsoft Office and Cams Retail software. Also worked with Kronos personnel software and Legacy billing system. Intermediate understanding of basic computer functions and Microsoft Outlook and Internet Explorer. Receptionist duties which include answering and transferring calls to multiple phone lines, message handling, mailing bulk mail and also sorting daily mail, filing and customer service. Data Entry experience and able to type up to 65 words per minute. Flexible and able to work independently. Dedicated and disciplined and also a fast learner.
Experience
Employer: Shields Brothers Realty, Inc.
Position: Administrative Assistant
Start Date: May 6, 2007
End Date: Current
Responsibilities:
Head of maintenance department. Duties include: Entering all service call tickets for day, billing out charges to different landlords, researching and ordering parts for maintenance of properties. Payroll for maintenance men. Pay numerous invoices each month, and keep maintenance departments accounting book balanced each month. Regular job duties include; answering phones, taking rental payments and assisting customers. In charge of preparing all court documents that include Unlawful detainer's, garnishments, writ of possessions, and warrant in debts. Preparing different organizational lists and records of property repairs, sub contractors insurance updates. Preparing leases and rental agreements and going over with tenants. Responsible for making end of the day deposits. Assist property manager with any duties that require my assistance.
Employer: Tel vista
Position: Customer Service Representative
Start Date: June 16, 2006
End Date: April 1, 2007
Answering a multitude of calls for client and assisting customers with accounts. Examples of assistance: password resets, payments on accounts, starting of new accounts, canceling of accounts, account transfers, technical support, answering generals questions about clients services and features. Also handles phone lines dedicated to client’s top businesses with help to their customers. Averaged 86 calls per night. Average hold time was less than three minutes per call. Won different awards for professional handling and gained numerous certificates for customer’s comments on how well call experience was handled.
Employer: Virginia State Health Department
Position: Dental Assistant
Location: Danville, Virginia
Start Date: October 1, 2003
End Date: June 30, 2005
Dental pro phys (cleaning), applying dental sealants (protective coatings on molars and pre-molars), assisting dentist with restoratives, fillings, extractions, and applying crowns. Developing X-Rays, dental charting, cleaning and sterilization of instruments. Checking patients in and out, scheduling appointments, some medical billing and use of billing codes. Answering phones and filing duties. Organizing and performing oral health presentations to schools and classes ranging from preschool to ninth grade.
Employer: Commonwealth Silver & Goldsmiths
Position: Assistant Office Manager
Start Date: January 1997
End Date: August 2003
Account payable and receivables, invoicing, data entry, customer service, switchboard, inventory, collections, advertising and marketing, purchasing of supplies and some retail merchandise, responsible for daily and nightly deposits. Handled complaints and complications from customers with a high level of sanctification as the end result. Negotiated deals and terms with many suppliers to off set interest. Responsible for organizing and maintaining, multiple files on customers and suppliers. Also keeping in order the daily sales receipts for end of the month balancing and totaling of the company's spending account.
Employer: Pyle's Video
Position: Assistant Manager
Location: Milton North Carolina
Start Date: June 1992
End Date: April 1996
Customer Service, Accounts receivable and payable, inventory, responsible for all bookkeeping
duties. Ordering merchandise and the advertisement of such merchandise. Responsible for Daily deposits and payroll. Supervising at most two at a time. Handling the scheduling of employees and had some responsibility of hiring and interviewing potential candidates for employment.
Employer: Virginia Probation and Parole
Position: Office Services Assistant
Start Date: June 1995
End Date: May 1996
Light Bookkeeping; Filing and transcription. Receptionist duties that include answering multiple phone lines, transferring calls, and message taking. Faxing; Copying and organizing many legal documents for court submission. Errand runner that included delivering legal documents to courts, attorneys, prosecutors, and public defender lawyers.
Education
Educational Institution: National College of Business and Technology
Area of Study: Accounting
Degree Obtained: Associate Degree Accounting 1996
References & Salary Requirements Available Upon Request
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